SHIPPING & RETURNS
SHIPPING
Free express shipping, no minimum spend, to Australia, Europe, the United Kingdom, the United States, Canada, New Zealand and Asia.
Australia: 2–4 business days.
International: 3–5 business days.
Everywhere else, flat $35 express, 5–10 business days.
Dispatched within 24 hours, Monday to Friday.
Tracking sent by email on dispatch.
We deliver to street and business addresses. A signature may be required on higher-value orders.
Outside Australia, customs duties and import taxes are payable by the recipient.
EXCHANGES
30 days from delivery.
Free shipping both ways — you pay nothing.
Subject to availability.
Unworn, unwashed, with the YEMAT™ tag attached.
RETURNS
30 days from delivery.
Full refund to your original payment method.
Send it back with any carrier you choose. Return postage on refunds is arranged and paid by you — exchanges stay free both ways.
Unworn, unwashed, with the YEMAT™ tag attached.
Refunds are processed within 5 business days of the piece arriving back with us.
HOW TO START
Email sales@yematofficial.com with your order number and whether you want a refund or an exchange.
We reply the same day, Monday to Friday, and send you return instructions.
FAULTY OR INCORRECT ITEMS
Email sales@yematofficial.com within 30 days.
We cover return shipping and replace or refund in full.
BEFORE YOU ORDER
Unsure of your size? Email sales@yematofficial.com with your height and usual size.
Every email is answered by a member of the YEMAT team, same day, Monday to Friday.